Questions, meet
clear answers.
Everything you need to know about the Mailin mobile app, memberships and rewards.
What is Mailin? +
Mailin is a mobile-first community and financial platform. You can chat with people, send and receive money, manage rewards, explore subscription plans and grow your network from one app.
Where can I use Mailin? +
Mailin is available through its mobile app. Download it from the Google Play Store or Apple App Store to create an account and get started.
What is a Life Membership Badge? +
The Life Membership Badge (LMB) is a membership benefit attached to Mailin subscription plans. The Wood plan includes the Life Membership Badge, and higher plans add more benefits.
How do the nine plans work? +
Each plan has an amount range, star level and referral commission rate. You choose a plan and enter an amount within that plan’s range inside the mobile app. See the full breakdown on our Plans page.
How does referral commission work? +
Your plan determines the referral commission rate available to you. Rates range from 20% on Wood to 90% on Platinum. All referrals and applicable earnings are managed through the app.
Can I change my plan later? +
Yes. You can review and change your active subscription from the plan management area in the Mailin app, subject to the applicable plan terms and payment verification.
How do I deposit, transfer or withdraw? +
Mailin provides in-app flows for deposits, transfers, donations and withdrawals. Follow the prompts in the Rewards area and keep your transaction details for reference.
How do I get support? +
Contact the Mailin support team at support@mailintech.com. Include the email or username on your account and a clear description of the issue.